LYONODE
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Service Level

Service Level

Agreed Service Time (AST)
Agreed Service Support Time (ASST)
Support Response Time
24/7
24/7
  • 24 hours for the free tariff plan.
  • 2-3 hours for the standard tariff plan
API Response Time
API Uptime
Success Rate
1 sec
99,95%
99%
Nodes Update1
API Key Generation Time
Backup Service
Availability of the latest blockchain version
Few minutes - 1 workday
Providing a reserve node within 10 minutes
Accident Warning Time
10 minutes from the moment of the accident